Meet the Rest of the Avionté Family
Great software isn’t just about technology. It’s about great people, too!
And Avionté has the best around. From computer geeks to marketing mavens to tech support superheroes, our team members blend technical expertise with truly customer-centric service to deliver a great experience for you.
Our managers simplify the complex process of fully integrating your front office, back office and web portals. Basically, they move mountains every day to make what seems impossible, possible!
Here’s a brief introduction to the movers and shakers who create the Avionté difference, every day.
Sales & Marketing
Like peanut butter and jelly, our sales and marketing teams work beautifully together. They continuously collaborate on new ways to teach you about our software – and all of the benefits it delivers.
Our sales representatives are more than just product experts. They’re experts at using our software to vastly improve your business! Moreover, they’re dedicated to service after the sale. Their relationship with your business lasts well beyond implementation – and extends to all departments within Avionté.
Brett Keirstead, Vice President of Client Acquisition
Brett Keirstead joined the Avionté Team as VP of Client Acquisition in July, 2016 and oversees the company’s Sales and Marketing teams, helping to drive the department strategies and meet financial goals while gearing up for rapid expansion. Brett works to ensure department objectives are met and helps both the Sales and Marketing teams effectively reach prospects and accurately communicate the benefits of Avionté to prospective users.
Brenda Long, Director of Marketing
Brenda Long is our Director of Marketing and a staffing and recruiting business expert. Over the years, she’s worked in a variety of roles within our industry, including HR, support, sales, project planning and, yes, marketing. Today, Brenda directs the company’s overall marketing and strategic planning programs. Every day, she works to manage Avionté’s image and increase awareness throughout the staffing industry.
Jason Ortner, Sales VP
Jason Ortner works as the VP of Sales for the Western U.S. He’s moved up the ladder of success since first joining the Avionté sales team in January of 2009 as a Corporate Trainer. Before joining Avionté, Jason worked in the Training and Development department at Ecolab, where he assisted and delivered sales and leadership seminars. Jason’s passion for both sales, and our software, is demonstrated daily in his interactions with customers and prospects.
Mike Scoville, Sales VP
Mike Scoville is our VP of Sales for the Midwest. After spending several years in a business development role at Epicor, Mike joined the Avionté sales team in early 2010. His background in selling ERP solutions made his transition to Avionté easy, and he quickly proved his ability to communicate the benefits of our software in an easy-to-understand way. His trusting demeanor makes him a natural at developing strong customer relationships, and his energy and easy-going attitude have made him a valuable member of our team.
Matt Gallagher, Sales VP
As the VP of Sales for the Eastern U.S., Matt Gallagher is one of the staffing industry’s most tenured and knowledgeable staffing software specialists. Before joining Avionté, Matt held positions with fellow staffing industry software suppliers. He was the Executive Vice President of Sales at TempWorks Software, and before that, worked in sales for VCG Software. His deep understanding of how staffing firms operate is further credited by his ability to transform new relationships into long-term client partnerships.
Joe Wertz, Sales VP
Joe Wertz is our VP Sales for the Northeast region of the U.S. He earned his MBA through the University of St. Thomas in Minnesota, and spent four years at Oracle as a financial software salesperson before joining the Avionté family. With a passion for developing relationships and for solving business problems Joe brings an infectious energy to each new conversation, making him a great fit for the Avionté team.
Melissa Prentice, Sales VP
Melissa Prentice stands at the forefront of a leading human resources cloud service provider. Before joining Avionté, Melissa worked as the Executive Sales Manager at I-9 Advantage. She possesses 18 years of sales, consulting, and account management experience in the staffing, recruiting, and software industries, and her specialized areas of expertise and vast knowledge include applicant tracking systems, front office, payroll and billing, and I-9 compliance software.
Every successful company has a brilliant financial team behind the scenes.
Our finance team handles all billing and financial tracking at Avionté, and manages Avionté business functions including planning, organizing, accounting and controlling all company finances.
Mike Kennedy, CFO
Mike Kennedy serves as a key member of Avionté’s Executive Management Team is responsible for overseeing Avionté’s Finance Team, and for managing all of the company’s financial operations.
Established in 2016, the Alliances department works to facilitate Avionté’s strategy around vendor alliances. The team focuses on nurturing and growing relationships with leaders at our partner companies and continue to build the strong foundation for partnership and client satisfaction. The Alliances Team will partner with the internal Avionté teams to ensure infrastructure such as proper training, tools and resources available to support our new partnerships and integrations.
Bill Brakeman, Director of Alliances
Bill Brakeman leads this team as the Director of Alliances. Bill works to execute the company’s long-term vision and goals for alliance growth and partnerships by securing key external partnerships and establishing the strategy around overall channel relationships management. With over 20 years of experience in the tech sales space with high growth companies, Bill excels in strategic partnerships, sales processes, market strategy and leadership.
We want our software to fulfill every need you may have – it’s that simple! To this end, the Avionté Customer Experience Team offers insights, advice, ideas and best practices for using our software to streamline your work flow and improve efficiencies.
To deliver the best service possible, we provide you with a software “concierge” – a dedicated representative who serves as your single point of contact – to efficiently answer questions, fulfill your requests for development and provide quarterly or annual service reviews.
Brigid Isenmann, Vice President of Customer Experience
Brigid Isenmann is Avionté’s Vice President of Customer Experience. She came to the company with over ten years working within the staffing industry and had extensive experience in previous roles managing client service initiatives and process improvement. Brigid oversees the Customer Experience team.
Implementation and Services
Our Implementation and Training departments at Avionté work to implement software solutions, advance client business processes and help clients use Avionté Staffing Software to increase their business success!
Our Technical Services Team consists of a small group of highly technical Avionté veterans. The team works with our customer experience and support teams to gather requirements, and create complex reports, eDocs, feeds, and more, greatly increasing project turnaround time.
Brad Kaus, VP of Services
As Avionté’s VP of Services, Brad Kaus manages the team and helps to determine solutions and best practices to maximize client success using Avionté Staffing Software.
Jenna Majorowicz, Director of Services
Jenna Majorowicz works under Brad to help manages the team and maximize client success using Avionté Staffing Software. Jenna joined Avionté’s Implementation Team before helping to launch the Consulting Department in 2014, and moving into her role as Technical Services Manager in 2015.
You deserve around-the-clock access to the best support team on the market, and our team of tech experts deliver. And they make sure a real person answers your call, each and every time.
The team’s primary goal is to support the ins and outs of the application and to report any items of concern to development. Support works closely with our Account Managers to fulfill your requests, solve any problems and provide the upgrades and support you need.
Mandy Krohn, Manager of Technical Support
Mandy manages our growing technical support team and is responsible for driving the highest levels of satisfaction and problem-solving capabilities for our clients. Mandy works with our 24/7 support team to ensure issues are effectively resolved, and to implement procedures to improve turnaround time. Mandy has extensive experience in staffing software support, project management and implementation services.
Our Training Department works to train Avionte customers on how to use Avionte software and related products, and collaborates with our technical support and services departments to build relationships with Avionte customers.
The team also develops and updates all training materials, and works to increase employee knowledge of the system through internal trainings.
Allison Floeter, Corporate Training Manager
Development & IT
Our IT department works externally and internally to assist clients and employees with network administration, technical requirements, IT maintenance, and improving the overall performance of the software.
Our Development Team works behind the scenes, using staff and clients feedback to enhance existing features, and build new ones, that make our software even more solid and reliable.
Peter Young, VP of Technology
Peter joined Avionté in late 2013 as Avionté’s VP of Technology, and oversees our IT and Development departments. He’s been working professionally with computers for over 18 years as a software engineer, software architect, manager, director, and vice president, and has in-depth knowledge in regards to software development and management.
Jami Timmons, VP of Product Development
As the VP of Product Management, Jami Timmons leads all product initiatives at Avionté and oversees Avionté’s Product Management Team, which is responsible for the satisfaction of over 11,000 application users throughout the U.S. and Canada. While overseeing all product management initiatives, Timmons works closely with the Avionté Development Team to ensure proper investments are made in resources and technology partnerships.
Mike Ferrazzo, Director of Development
Mike prioritizes release enhancements, analyzes which projects should get done first, and determines project timelines. Mike has been in software development for over 15 years and has spent time in the fields of aerospace, defense, manufacturing, and continuing medical education. His extensive knowledge and diverse background have made him a valuable asset to the Avionté Development Team.