Steps to Take to Resolve E-Verify Shutdown Issues

When the government shutdown began on October 1st, the E-Verify employment verification system’s features and services became unavailable. Was your company impacted by the government shutdown?

On October 17th, 2013, the E-Verify employment eligibility verification system was up and running again, and a recent article published by SHRM, the Society for Human Resource Management, can walk you through how to resolve the issues you may have come across with E-Verify due to the government shutdown. In addition, The Department of Homeland Security released some guidance and instructions to the employers affected.

Here are some of the main takeaways:

  • The DHS has extended the usual three-day time period from the date of hire that employers are given to create an E-Verify case for new employees, which you must complete and submit by November 5th, 2013.
  • For employers who were unable to resolve Tentative Non-Confirmations with the DHS or Social Security Administration, add 12 federal business days to the date printed on any tentative non-confirmation referral letters generated for employees who received a TNC between Sept. 17 and Sept. 30, 2013.
  • Close the case for employees who received Final Non-Confirmations or No Shows because of the shutdown. Select either “The employee continues to work for the employer after receiving a Final Show result” or “The employee continues to work for the employer after receiving a No Show result.”

Here’s another helpful source for more information: E-Verify Now Operational – FAQs for Employers After Shutdown

If you have additional questions or need more information about how the federal shutdown affects E-Verify, SHRM recommends emailing E-Verify@dhs.gov or contacting E-Verify at 888-464-4218, Monday through Friday between 8 a.m. and 5 p.m. Anything we can help with? Contact Avionte.

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