Increasing bill rates while keeping clients happy is a challenge. You don’t want to turn off current or future customers, but raising rates to keep up with inflation or expenses is essential to keeping your business profitable and growing. Taking the right approach: one that balances the needs of your firm and your clients’ can smooth the process.
When revenues are strong, it’s easy to be enthusiastic about your business prospects. However, closer examination of your metrics may reveal that while revenues are up, profits are down.