Filter By "Staffing Customer Service"

Companies make mistakes; it’s part of doing business and the staffing industry is no different. What can set your firm apart is how you address the questions or concerns you hear from your clients, candidates and employees.

Business bullies are a fact of life. Not everyone learns when they are kids they won’t always get their own way. The question is, what do you do when a client is a bully? Do you bend to their demands? Find a compromise? Cut them loose?

Staffing Customer Service When you work in a service industry like staffing, service is obviously all you have to offer. But too many firms miss out on the many opportunities that present themselves to provide top-shelf customer service. Every time you come in contact with a client or candidate, it’s another opportunity to raise your customer’s perception of you and ideally gain referrals.

Described on the association’s website as the “birthplace of new ideas”, TempNet’s 2016 Convention is right around the corner! The national staffing organization’s annual conference will take place March 2-5, 2016 at Hotel Del Coronado in San Diego, CA.

No one wants to let a customer down. If you do fail to live up to your usual outstanding service, a prompt, sincere apology is the best response. Consider these tips to bounce back (and learn) from a subpar customer experience...