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Increasing bill rates while keeping clients happy is a challenge. You don’t want to turn off current or future customers, but raising rates to keep up with inflation or expenses is essential to keeping your business profitable and growing. Taking the right approach: one that balances the needs of your firm and your clients’ can smooth the process.

When the economy was rocky and employment was down, many employees were happy to have a job – any job. But now that things have turned around, the ball is in their court and your strongest recruiters may wonder if there are better opportunities out there.