Support Center

Got a question? Need a quick-start to our software? Get oriented to all of our products quickly and find answers to most questions.

SUPPORT

Training Resources

• New User Course Webinars

• Updated Training Courses

• Avionté Training Survey

• Client Services Calendar

• Avionté Video Catalog

• Avionté University

GET TRAINING RESOURCES


Years of experience working with staffing firms and technology has taught us the most successful companies:

  • take an active role in shaping the development landscape of their software
  • build relationships with their software partners
  • embrace technology as a tool for growth

Avionté CONNECT was transformed into a three-day Virtual Experience for Avionté clients to grow their staffing and recruiting knowledge and optimize their success.

LEARN MORE

In the Know Newsletter

Get the latest Roadmap updates, product release news and more!

SUBSCRIBE

Tip of the Week

Time-savers, insider wisdom, pro tips all straight to your inbox.

SUBSCRIBE

Ideas Portal

Have a product enhancement idea?
We want to hear about it!

SUBMIT IDEA

Meet Our Service Team

We like to think we have the best team around.
Technology versed and customer-service wired, our employees practice the Avionté way, always putting client needs first.

Service Leaders

Brigid Isenmann - VP of Client Experience at Avionté

Brigid Isenmann

Senior Vice President, Client Experience

About Brigid Isenmann brigid.isenmann@avionte.com Connect on LinkedIn

As the VP of Client Experience, Brigid leads the cross-functional teams that directly impact the service experience and success of our customers in the areas of technical support, account management, training, and technical services. Brigid owns the customer journey and makes it a priority to ensure Avionté engages with our customers in a way that delivers incredible customer service with a positive business impact.  

With a background of nearly 10 years in the staffing industry, including Managing Director of Cynthia Cook, Inc., a full-service staffing company, Brigid has a deep understanding of staffing operations and the ability to see the service experience from an Avionté customer perspective.   

“My goal is to provide our customers with a truly customer-centric, comprehensive, and transparent customer journey. We strive to ensure that every interaction our customers have with Avionté is both positive and meaningful.” – Brigid Isenmann  

Service Leaders:

Our service leaders are a team of highly-skilled resources who provide exceptional client experience through leadership of Avionté’s top-notch support teams. By driving a strategic focus to help clients excel, Avionté’s service leaders strive to provide best-in-class support.

Account Managers

Account Managers:

Our Account Managers are responsible for leading the overall customer experience. The team works to drive account retention, satisfaction and growth by developing a strong working relationship and a deep understanding of each clients’ unique workflow. Our Account Managers are advocates for customer needs. Their main goal is to deliver exceptional customer service and ensure a high degree of connectivity related to product utilization and enhancement requests, growth strategies and recommended partnerships.

Trainers

Training Specialists:

Our Training Specialists train Avionté customers on how to use Avionté software and related products and collaborate with our technical support and services departments to build relationships with Avionté customers. The team also develops and updates all training materials and works to increase employee knowledge of the system through internal trainings. The training team is passionate about creating an interactive and enjoyable learning environment that increases customer profitability and talent satisfaction.

Client Advisory Council: The Innovation Circle

Avionté’s Executive Council, the Innovation Circle, is a group of visionary leaders in the staffing industry who take part in monthly meetings to discuss staffing topics and trends. As advisors, they work closely with Avionté’s Product Team to discuss industry challenges, demo new features and help advise Avionté in shaping their product for the future.

LEARN MORE

Upcoming Events

Avionté participates in multiple events each month to get to know the industry and talk staffing software. We hope to see you at these Staffing and Recruiting events!

 

View All

Connect with Avionté