As Avionté’s Chief Product Officer, Sushma oversees the design and user experience for all Avionté software products, including AviontéBOLD, INSIGHTS, and the 24/7 Mobile Platform. Sushma focuses on developing solutions that deliver the optimal customer experience and outcomes for all stakeholders including talent, recruiters, and administrators.

Sushma brings more than 25 years of experience in human capital management and technology, with direct hands-on experience designing and managing large scale HR technology and service operations. Prior to Avionté, Sushma served as a Vice President, Strategic Advisory Services at ADP. In this role, Sushma worked directly with clients on business strategy, process optimization, compliance and leading business practices across all Human Capital Management services. Prior to ADP, Sushma served as the SVP, Product Management for SHPS|Carewise Health, and Vice President of Operations. There, Ms. Tripathi was an instrumental part of the strategic team focused on innovative product development activities to ensure alignment with client goals and delivered the best experience for clients and participants. Prior to joining SHPS|Carewise Health, she served as a Director, Product Development and Management for Cigna, as well as various positions in benefits administration at Independence Blue Cross and Strawbridge & Clothier.

Sushma has a Master of Business Administration degree from Drexel University with dual majors in finance and human resources management.

“Workforce management can shape the perception of your organization and improve employer brand. My goal is to provide our customers with the right staffing and recruiting tools, technology and service excellence to succeed in this gig economy.”
– Sushma Tripathi