Case Study
Success in staffing isn’t accidental – it’s built on expertise, ingenuity, and the right technology foundation. For nearly two decades, Avionté’s fully integrated, ever-evolving, end-to-end platform has empowered Pro Resources Staffing Services’ team to apply this expertise and ingenuity at scale – helping them adapt quickly and deliver solutions tailored to each client’s goals.
Pro Resources Staffing Services has spent over 30 years building a reputation as more than just a recruiting firm, but as a trusted workforce partner. Founded by HR executives who understand employers’ real challenges, the company combines insider expertise with flexible, client-first solutions that scale from a single hire to hundreds of placements. That approach has earned national recognition, including Forbes and Statista naming Pro Resources Staffing Services one of America’s Best Temp Staffing Firms.
But sustaining and scaling that success takes more than hard work – it takes the right partner. That’s where Avionté comes in. Avionté’s dedicated service team and continuously evolving staffing tech stack have enabled Pro Resources to solve challenges, optimize operations, and future-proof growth in a competitive market.
And their recommendation speaks volumes.
“We’ve been with Avionté since 2008 because their products are constantly evolving to meet our needs. Our account manager proactively finds solutions that help us grow, supported by a team and resources that work closely with us to optimize the system. Avionté is more than a platform provider; they are a true long-term partner.”
Shelly Siade, CSPLearning & Development Manager, Pro Resources
The story of Pro Resources Staffing Services is one of adaptability and growth, showing how a forward-thinking staffing agency can combine expertise, relationships, and technology to keep thriving. Here’s how that journey unfolded with Avionté as their partner.
One key driver in Pro Resources’ success is a technology foundation that streamlines operations, strengthens compliance, and allows recruiters to focus on building relationships and driving results.
Having a fully integrated front- and back-office platform has transformed how Pro Resources operates. Recruiters can move candidates from application to placement without duplicate data entry, while payroll and billing tie directly to placements, improving accuracy and cash flow. This consolidation streamlines workflows, boosts efficiency, reduces errors, and strengthens compliance – creating a smoother experience for both clients and candidates and helping the agency scale more effectively.
Some of the Avionté features that have had the greatest impact on Pro Resources Staffing Services include:
“Consolidating our activities onto one platform has been essential. Avionté’s end-to-end solution allows data to flow seamlessly from recruiting through onboarding and payroll, eliminating duplication and improving accuracy. This efficiency saves time, strengthens compliance, and offers comprehensive reporting that enhances decision-making. All of this has allowed us to create a smoother experience for both clients and candidates –helping us scale and grow more effectively.”
Shelly Siade, CSPLearning & Development Manager, Pro Resources
In addition to these core capabilities, Pro Resources has strengthened its tech stack with innovative solutions and integrated partnerships made possible through Avionté. They leverage Avionté’s mobile talent app to engage candidates faster and more effectively, while integrations like Ringover VOIP streamline communication with both clients and talent.
Together, these tools cut administrative work, improve accuracy, and give the agency the flexibility to scale – delivering exceptional service, security, and results for every employer client.
Technology alone doesn’t drive Pro Resources’ results – it’s also the deeper, collaborative relationship with Avionté that makes the difference. Moving beyond just ticketing support, Avionté offers a true partnership, actively working alongside the agency to solve challenges, optimize workflows, and ensure success.
Avionté’s implementation process is hands-on and well-organized, with clear timelines and dedicated resources that make transitions seamless. Role-specific, practical training helps teams adopt the platform quickly and start realizing value immediately.
And beyond setup, Pro Resources continues to receive ongoing support that goes far beyond troubleshooting. Teams have access to knowledge base resources, timely updates, and proactive guidance to optimize the system as business needs evolve.
As Shelly explains:
“Our partnership with Avionté is hands-on, structured, and responsive. From implementation, guided step-by-step with clear timelines and dedicated support, to practical, role-specific training that helps our teams adopt the platform quickly, Avionté has made the transition seamless. Ongoing support is knowledgeable and responsive, and we have access to resources, updates, and a customer success team that actively helps optimize the system as our business evolves. Overall, we see Avionté as a long-term partner truly invested in our success.”
Additionally, their account manager sets regular meetings and informs them about any upcoming product and feature enhancements, listening closely to their challenges and collaborating with them to find solutions, even engaging integrated partners like Ringover and Sense when needed.
“Our Client Manager, Matthew Begley, is so proactive that he feels like a member of our own team, saving us the need to hire someone internally to monitor new technological advancements that can help us solve challenges and grow. Knowing we have that level of partnership makes it much easier to embrace innovation and continue improving how we serve our clients and talent.”
Scaling a staffing agency takes more than expertise. It requires tools that evolve with your business and a partner invested in your success. Technology delivers results only when paired with people who understand your goals and work alongside you to achieve them.
For Pro Resources, that combination drives efficient scaling, optimized workflows, and exceptional service, earning them long-term client relationships, a growing business, and industry recognition.
Avionté’s fully integrated front- and back-office staffing software streamlines recruiting, onboarding, payroll, and compliance, while AI features, mobile tools, and integrated third-party partnerships give the agency the confidence to move into the future. By automating routine tasks, recruiters can focus on building relationships and delivering results – not manual work.
But what makes the relationship with Avionté truly transformative is their proactive partnership. The team helps Pro Resources optimize workflows, anticipate changes, and adopt new technologies that fit the business. This fusion of evolving technology and deeply invested partnership empowers the agency to scale, innovate, and continue delivering exceptional outcomes for clients and talent.
As Shelly states:
“Looking ahead, as the business landscape becomes more competitive, leveraging AI will be critical to stay efficient, responsive, and scalable. Avionté’s partnership gives us confidence because their platform continually evolves to integrate new technologies and AI-driven solutions, backed by a team that’s truly invested in our success. This ensures we can adopt innovations in a way that fits our workflows and helps us stay ahead in serving both clients and talent.”
