When The Job Center (TJC) first opened its doors in a strip mall in Sharonville, Ohio, back in 2007, no one could have predicted its rise to a multi-state staffing agency with over 20 locations across 12 states – and growing!
Their formula for success? A personal, small-agency feel backed by enterprise-grade infrastructure – and now, mobile-first technology.
“We have the vibe of a small-town, mom-and-pop staffing agency, but the resources of a national organization. Every associate, every client—we treat them like they’re the most important one. We offer that personal touch, backed by the capabilities of an international agency,” says Nick Booth, Technology Lead at The Job Center .
But what’s also been key to TJC’s continued success is how they’ve embraced technology while expanding into new locations – and even new industries – finding innovative ways to meet the changing needs of their growing client base and workforce. TJC’s recent push to “eliminate the tech disadvantage” has been central to its success, driving the rollout of Avionté 24/7—a mobile-first staffing app that’s reshaping how recruiters attract, onboard, place, and redeploy workers.
In just the past year, TJC has seen measurable business gains from its mobile app, including:
These results have captured the attention of employees, impressed existing clients, and helped attract new prospects, proving that smart tech investments can drive real, measurable impact across the business.
TJC has always been a company focused on growth with a clear emphasis on investing in tools that support both clients and internal teams. That commitment led to a deeper partnership with Avionté in 2022, when the company rolled out the fully integrated mobile platform, Avionté 24/7. While TJC had been working with Avionté since 2017, the decision to adopt more of the staffing platform marked a strategic shift: a full embrace of technology designed to scale, streamline, and strengthen operations across the entire organization.
But what stood out to TJC wasn’t just the tech – it was the partnership. There was a natural alignment between the two companies: both prioritize growth, both value responsive customer service, and both are deeply committed to supporting the people they serve. Avionté’s customer-first approach and continuous innovation made them a natural fit as a long-term partner, especially for a company like TJC, where growth and people go hand in hand.
“We’re always trying to grow and expand our footprint. And it seems like Avionté is doing the same thing – especially in the past year, with all the new tech solutions they’ve brought to the market. Our values align. We’re both focused on growth, but also on taking care of people. Avionté supports us the same way we aim to support our clients.”
Nick BoothTechnology Lead, The Job Center
From top-level executives to frontline account managers, the Avionté team delivered hands-on guidance, fast response times, and consistent support throughout the implementation. TJC never felt like they were on their own, mirroring the level of care and service they aim to provide to their clients and employees.
Even as team members Nick Booth, Technical Lead, and Kalyn Potyrala, Marketing Automation Specialist, stepped in to lead the mobile rollout at their offices—despite having limited technical backgrounds—Avionté provided comprehensive support from day one. The Avionté team provided all the training, tools, and ongoing support needed to make the deployment a success, equipping Nick, Kalyn, and their team to not only adopt the technology themselves but then be able to train others across the company on how to use it.
According to Nick: “Avionté reached out right away, from their top executives to members of the implementation team and account managers. We always felt supported. Any time an issue came up, we had someone we could talk to. All I had to do was send an email, and I’d get an immediate response with a meeting scheduled. Our account managers always came prepared with the right resources. They even flew out to our Cincinnati office to help us through a challenging process – just to make sure we had what we needed.”
For TJC, this meant they didn’t need a massive in-house tech team to roll out advanced mobile solutions. With comprehensive training and a responsive partner at every step, they were able to successfully launch the app, empower their internal users to use it confidently, and enhance the entire hiring experience for the talent they serve.
“Avionté’s support made a direct impact on our success with the app. The training gave us the tools to, in turn, train and empower our teams to use the technology. This shows that with Avionté’s partnership, you don’t need a big tech team to roll this out—Avionté is with you every step of the way to make sure it works, no matter your resources or expertise.”
Kalyn PotyralaMarketing Automation Specialist, The Job Center
With a clear vision to stay ahead of the tech curve and a strong partnership with Avionté, TJC dove into mobile recruitment, recognizing it as the future of staffing, rolling it out to all 24 centers at once.
According to Kalyn: “Everyone’s on their phones all the time, managing their daily tasks. We knew if we didn’t get on board with a mobile app, we’d fall behind. It just made sense to make it easier for people to find us and get hired with us.”
Since the rollout, the efficiencies gained through the mobile app have been nothing short of transformative. With Avionté 24/7:
“The app’s matching system is a huge win for clients because it helps us find the best candidates faster,” Kalyn says. “Our recruiters work 8 to 5, but talent is looking for jobs around the clock. By the time our recruiters come in the next day, they already have a list of top candidates ready to interview or be placed. And with automated messaging, candidates get an instant response, even when they’re not in the office. It boosts productivity and ensures we never miss an opportunity.”
Mobile onboarding is also a game-changer, eliminating bottlenecks and freeing up recruiters to focus on more strategic tasks. “With mobile onboarding, recruiters aren’t glued to their laptops anymore. They can post a job and come back the next day to 15 to 20 applicants who are already interested, accepted, and matched. That speed is a huge advantage for us and gives our clients the best candidates – without the wait,” says Kalyn.
Another big benefit? The app keeps talent connected to future opportunities with automated notifications, ensuring they don’t need to search elsewhere.
“With instant notifications and automated communications, we’re connecting with talent before they can move on to another agency. This has boosted our redeployment rates, sped up hiring, and reduced job board costs.”
Nick BoothTechnology Lead, The Job Center
By combining the app with their existing processes, TJC can now redeploy talent more effectively. When an employee finishes an assignment, they’re notified of new opportunities and can even explore better fits if they’re not interested in the initial option. This has led to significant gains in redeployment and better brand recognition amongst top talent.
But for TJC, the real game-changer with the app is its full integration with AviontéBOLD. Talent information seamlessly flows into the BOLD system, eliminating the need for manual data entry or toggling between platforms, making recruiters’ jobs much easier.
According to Nick: “Being able to have talent create their profile in the app and instantly have it logged in our database—along with job interests tracked by our chatbot—has made our team incredibly efficient. I can’t imagine deploying a mobile app that isn’t fully integrated with our ATS platform. This integration cuts out double data entry and ensures consistency.”
The rollout was fast and company-wide—24 centers all at once. But the key to success? Full cultural buy-in from the executive leadership on down.
“Our CEO is always challenging us to be the best tech-driven agency. Embracing technology is ingrained in our culture, from the top down. So, when we rolled out the mobile app, it wasn’t optional for our recruiters—it was a requirement!”
Nick BoothTechnology Lead, The Job Center
That commitment extended to full marketing support as well—from QR codes on flyers to bold calls-to-action across social media and their website. Wherever they could advertise the mobile app, they made sure to do so!
And the payoff? TJC saw impressive gains across the board, including:
TJC’s integration of mobile staffing has transformed their entire operation, bringing undeniable benefits to both their talent and recruiters. Talent now has the convenience of applying for jobs, selecting shifts, and receiving automated notifications on new opportunities—all from their mobile phones, anytime and anywhere. This flexibility has led to a rising number of applications, improved show-up rates, and a more positive experience for job seekers.
Recruiters, on the other hand, are seeing the benefits of faster job matching, less paperwork, and smarter automation. They’re able to spend less time behind screens and more time connecting with candidates and clients, making the recruitment process more efficient.
But the app isn’t just about making internal processes smoother – it’s also helping TJC stand out in a competitive market, driving client acquisition, and helping them deliver on their promise of faster, more reliable staffing. Beyond operational improvements, mobile staffing has become a key selling point when positioning themselves with potential clients.
According to Nick: “We’ve won some new business because of our app. Our clients are smart—they expect us to use technology to find the best candidates quickly. The app, with its ability to let employees choose shifts and get immediate notifications, has become a huge part of our sales strategy and a big differentiator for our company, allowing us to stand out in a competitive market.”
Armed with Avionté 24/7, TJC has been able to scale quickly, expanding into new locations and taking on larger client requests with confidence. The app has played a pivotal role in this growth, allowing for faster onboarding, quicker placements, and automatic job matching that gives recruiters peace of mind knowing they have qualified candidates ready to fill positions.
The key takeaway from TJC’s commitment to adopting mobile technology is clear: embracing mobile solutions is essential for modern staffing agencies. As Kalyn points out, now is the time to embrace mobile technology.
“Your talent is already on their phones using it for everything else, so why not use it to connect with your agency or to apply for jobs? There’s no better time than the present to move forward. If you’re not using an app to connect with talent and streamline your processes, you’re already behind.”
Kalyn PotyralaMarketing Automation Specialist, The Job Center
TJC’s success demonstrates that with the right technology and support from the right partner, staffing agencies can scale smarter, deliver better experiences for clients and talent, and position themselves for future growth. Integrating mobile technology into recruitment strategies not only enhances efficiency but also aligns with the expectations of today’s mobile-centric workforce. Agencies that fail to adopt such technologies risk falling behind in a competitive market.
Want to see how a modern staffing platform can help your staffing business be more efficient? Schedule a free consultation call today.
