You’ve hired some new recruiters? That’s great! New employees bring new revenue streams and fresh ideas to your organization. But your recruiting team is only as strong as the tools and the training you provide. How can you make sure they are up to speed on everything they need to know to succeed – especially your applicant tracking system?
Your ATS provides a lot of important data that can help your staffing team work more efficiently. Finding the right candidates for a vacancy can be like finding the proverbial needle in a haystack. But there are many methods you can use within your ATS to mine that data to get the information you need.
Choose the Right Program
First off, you need to be using the most robust and up-to-date ATS you can afford; one that makes sense for your business. The best training in the world is wasted on a system that is a dinosaur to begin with. Look for systems that have the features you need and a commitment for providing ongoing training.
Let Them Get Their Hands Dirty
After an initial training period, encourage new users to play with the system using dummy or real searches to see what results they can get and how to parse them to their advantage.
Name a Point Person
Someone on your staff needs to be a subject matter expert on your ATS. Who on your current team gets the best results the fastest? Ask them to share any best practices they have developed or shortcuts they have found.
Always Be Training
ATS training should not be a one-time event. Revisit training frequently to be sure that your staff understands and uses the system to its full potential. When your vendor adds new features to the software, or upgrades the system significantly, retrain.
Get Expert Help
Contact your ATS vendor and ask them to send a trainer to your location. Most will be more than happy to do so. The better you are at using all of the features and benefits of the ATS, the more entrenched you are in their product and less likely to switch to another system.