Meet our Executive Team
As the CEO, Karl focuses on maximizing resources and empowering employees to deliver the best products, services and results to customers. Karl leads the Avionté team to accelerate innovation through strategic product and development processes, smooth and effective implementations, a high-level of customer support, and a continued focus on industry-leading partnerships.
Karl has a 25-year track record of business leadership, with extensive experience in software and internet services. Prior to joining Avionté in 2017, Karl led the Small Law Firm business and the FindLaw business for information and software provider Thomson Reuters. Karl also co-founded the internet marketing services provider Return Path and led the e-Commerce software applications at Netscape Communications.
“We never forget that our customers are the reason Avionté exists. We know that we only succeed when our customers succeed in generating better business outcomes by applying our software. This kind of joint success is only possible through a close partnership with our customers.” – Karl Florida
As the CFO, Theresa provides leadership and guidance for financial decision making and the strategies that ensure consistent, long-term growth for Avionté. Theresa instills the overall financial approach throughout the organization that enables every part of the business to function successfully. Theresa’s role is critical to introducing programs and strategies that enable Avionté to scale and meet the needs of more than 550 staffing customers.
Theresa brings more than 20 years of financial management experience in high growth technology and customer engagement software companies such as Calabrio, Convey Compliance Systems, and Wizmo, Inc.
“As a CFO, I feel it is important to understand our customers business models so we can continue to be a trusted partner that drives value to their businesses.” – Theresa McGlothlen
As the CTO, Pete oversees the development and product teams to ensure strategy, roadmap and releases are aligned with our customers’ needs as well as company objectives. Pete also leads the team that manages the Avionté hosted services solutions to deliver clients a high-performing, secure and maintenance free environment they can rely on.
Pete brings more than a decade of experience working with high growth HR and recruitment technology firms. Pete recently managed a team of 200 developers and architects who were focused on delivering applicant tracking, recruitment marketing and job distribution SaaS products. He previously held the CTO position for Jobs2Web, a Twin Cities-based SaaS recruiting marketing platform, during its period of extremely rapid growth and subsequent acquisition by SAP.
“Having spent so many years serving in the HR and recruitment technology space, I appreciate what it means to be a ‘people business’. My goal at Avionté is to help our staffing clients service their people better through technology and to serve as a partner in innovation that drives true business results.” – Pete Jacoby
As the VP of Product Management, Jami is responsible for being the voice of the customer throughout the product lifecycle. She ensures that the product and development teams understand the day-to-day challenges of our customers to ensure the customer voice is heard during the software development process. Jami also ensures the proper investments are made in resources and technology partnerships to accelerate the efficiency of customers’ day-to-day operations.
Jami is leveraging more than 15 years of leadership in product management and strategy for software-as-a-service (SaaS) solutions from businesses such as Orbitz World Wide and TravelCLICK. Most recently, Jami held the position of President & Chief Product Officer for nSight Travel Intelligence, a leader in big data for the travel industry.
“Our customers’ success is truly my success. Partnering with customers to create solutions that drive tangible results and propel their businesses in ways they never even imagined motivates me!” – Jami Klotz
As the VP of Customer Experience, Brigid leads the cross-functional teams that directly impact the service experience and success of our customers in the areas of technical support, account management, training, and technical services. Brigid owns the customer journey and makes it a priority to ensure Avionté engages with our customers in a way that delivers incredible customer service with a positive business impact.
With a background of nearly 10 years in the staffing industry, including Managing Director of Cynthia Cook, Inc., a full-service staffing company, Brigid has a deep understanding of staffing operations and the ability to see the service experience from an Avionté customer perspective.
“My goal is to provide our customers with a truly customer-centric, comprehensive, and transparent customer journey. We strive to ensure that every interaction our customers have with Avionté is both positive and meaningful.” – Brigid Isenmann
As the Senior VP and General Manager of Partner Network, Brian is responsible for managing and expanding Avionté’s partner network to continually bring new services to our customers to propel their business growth and streamline their processes. His role brings flexibility, power, and choice to our customers by providing integrated partner solutions certified by Avionté. Brian is responsible for delivering on Avionté’s customer promise to seamlessly leverage new technologies and services that allow them to scale their businesses and operate more efficiently.
Brian has more than 25 years of operating experience in enterprise software sales, marketing, channel and general management executive roles. After starting his career with Accenture and Oracle, he’s lead growth in a variety of private equity-owned and publicly-traded software companies, most recently as the Global Head of Sales and Marketing for IDeaS Revenue Solutions.
“I enjoy daily opportunities to balance between being adaptable and predictable with our partner plans. The progress we are making is critical to helping our staffing customers be more responsive to changes in their own business.” Brian Sterrett
As the Director of Implementation, Mike oversees the onboarding journey of new clients during the transition from contract to live. Through Mike’s leadership, the project management team is responsible for providing credible, consistent, solutions-based guidance to customers, while driving customer satisfaction through continuous improvement in value. Mike and his team partner with our newest customers to ensure they are realizing the full value and business impact of the Avionté partnership.
“We know how anxious it can be to commit to changing solutions in such a critical area of operations. My team’s commitment and focus is to provide customers with a quality first experience with Avionté that sets them up for long-term success.” – Mike Allen
Meet our Board of Directors
Serent Capital is a growth equity firm based in San Francisco that invests in profitable, high-growth businesses. Their mission is to deliver extraordinary returns by partnering with outstanding executive teams to grow exceptional businesses. The firm partnered with Avionté in January 2014. Serent’s board of directors helps Avionté achieve its ultimate potential through thematic sourcing, comprehensive diligence and extensive business building efforts.
Learn more about Serent Capital »